This user guide is written primarily for the RescueGroups.org Manage interface. Instructions for the website or Pet Adoption Portal interface may be included in expandable sections in the page; however, we strongly recommend that you use the Manage interface.
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The pages and links under Account Administration are all related to managing your account with RescueGroups.org, including adding services, changing contact information and updating billing settings.

Account Verification Emails

On a regular basis, your organization's Site Admins will receive account verification emails that serve several purposes:

  • Verify the email address on each Site Admin's personal user login account
  • Verify the organization's Site Administrators
  • Verify the organization's private and public contact information
  • Verify the billing settings on the account
  • Verify the recent animal data activity

If any changes need to be made to the information provided you can do so under the Account Administration menu.

Update your organization's contact information

To change your organization's contact information (address, phone, email, etc), do the following:

  • Login to the Manage website (http://manage.rescuegroups.org)
  • Go to Services > Account Administration
  • Click Contact Information
  • Make changes to the contact information and click Save Organization Information

For additional information about the Contact Information page, please see Contact Information in the User Guide.

Update your organization's additional information

To change your organization's additional information (website url, adoption process, etc), do the following:

  • Login to the Manage website (http://manage.rescuegroups.org)
  • Go to Services > Account Administration
  • Click Contact Information
  • Make changes to the Additional Information section and click Save Organization Information


Update your organization's billing email address

To change your organization's billing information (billing alert email address), do the following:

  • Login to the Manage website (http://manage.rescuegroups.org)
  • Go to Services > Account Administration
  • Click Billing Information
  • Make changes to the billing information and click Save Settings
For additional information about the Billing Settings page, please see Billing Settings in the User Guide.

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  1. Mar 02, 2012

    Anonymous

    Yes, too bad we are a long time user and it doesn't allow me to change any information.  It's become a full time job.