Having your voice mail messages delivered via email
If you configure your voice mail mailbox to send you an email alert when you receive a voice mail message, you can also chose to receive an email attachment of the audio recording of the message. The audio recording, in .wav format, can be played by any audio player including Windows Media Player, iTunes and most cell phones.
Listening to your voice mail messages using your web browser
You can review, play, delete and forward voice mail messages by using your web browser. Each voice mail mailbox has its own login: the user name is shown on the mailbox configuration page (web login), and the password is the voice mail password, also set on the mailbox configuration page.
To login to a mailbox, first find the mailbox login from the mailbox page. To determine the login, do the following:
- Login to the Manage website: https://manage.rescuegroups.org
- Go to Services > Voice Mail: Mailboxes
- Click the mailbox number
- Find the account for "Web Login" (should be something like x@orgname)
- Remember that Web Login and then click that link
- A new window will appear for the voice mail system
- Enter the "Web Login" from above as the "Mailbox" and enter the mailbox password
- Click Login
 | If you login to your voice mail mailbox and there aren't any messages shown, try using a different web browser. We have heard reports that certain web browsers don't display the messages correctly. |
Listening to voice mail messages using your phone
To listen to your Voice Mail messages using your phone, do the following:
- Dial your voice mail phone number
- Press the number for the mailbox you are checking
- Press * when you hear the mailbox greeting
- Enter the mailbox Voice Mail password (set on the mailbox configuration page)
- Follow the prompts to listen to, save, forward and delete messages.