This user guide is written primarily for the RescueGroups.org Manage interface. Instructions for the website or Pet Adoption Portal interface may be included in expandable sections in the page; however, we strongly recommend that you use the Manage interface.
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To login to a mailbox, first find the mailbox login from the mailbox page.  To determine the login, do the following:

  • Login to the Manage website: https://manage.rescuegroups.org
  • Go to Services > Voice Mail: Mailboxes
  • Click the mailbox number
  • Find the account for "Web Login" (should be something like x@orgname)
  • Remember that Web Login and then click that link
  • A new window will appear for the voice mail system
  • Enter the "Web Login" from above as the "Mailbox" and enter the mailbox password
  • Click Login
If you login to your voice mail mailbox and there aren't any messages shown, try using a different web browser. We have heard reports that certain web browsers don't display the messages correctly.
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