This user guide is written primarily for the RescueGroups.org Manage interface. Instructions for the website or Pet Adoption Portal interface may be included in expandable sections in the page; however, we strongly recommend that you use the Manage interface.
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Where do I find it?
You can find the Online Forms page by going to Features > Online Forms.
The Online Forms feature is available with the RescueGroups.org Website Service and Online Forms iFrame Service.
Click here for information on permissions

The following actions are available Online Forms with the specified service and user roles:

Action Description Services User Roles
View Able to view Online Submitted Online Forms. Web Site Online Form User, Online Form Reviewer,Online Form Manager, Online Form Admin
Add Able to add an Online Form Web Site Online Form Admin
Edit Able to change the properties and questions of an Online Form. Web Site Online Form Admin
Edit Applicant Responses
Able to change an applicants answers on the submitted form.
Web Site
Online Form Admin
Delete Able to delete an Online Form. Web Site Online Form Admin
Comment
Able to comment on completed online forms Web Site
Online Form Reviewer,Online Form Manager, Online Form Admin
Print a Blank Form Print a blank form of your online form.
Web Site Online Form User, Online Form Reviewer, Online Form Manager, Online Form Admin.
Manage Settings Able to manage the Online Form settings Web Site Online Form Admin

Online forms (primarily adoption forms) can be a huge time saver over paper or email forms. 

Here are some of the major benefits to using online forms:

  • The visitor can complete the form in sections (pages) and return to finish the form at a later time
  • The entire form (questions and answers) stays on your website, and is not emailed or submitted in paper
  • Volunteers are immediately alerted (via email) when a form is completed (each volunteer needs to enable this alert)
  • Submitted forms are kept indefinitely
  • You can easily add comments to a form, change a forms status, assign the form to a volunteer to follow up and track the progress of the form!
You can create create as many forms as you need for your organization. Some common forms are Adoption Applications, Foster Applications and Volunteer Applications.

Keep in mind that when you create a form, your visitors will automatically be asked the following questions (basic contact information), without you having to create questions for them:

  • First name
  • Last name
  • Address, City, State, Zip/Postal Code
  • Home Phone
  • Work Phone
  • Cell Phone
  • Fax
  • Email Address

Your organization's forms will appear to the visitor on their Forms page and on your site menu. 

If they have registered on your site, any forms they have started will appear on their My Rescue page.

Submitting a form for someone else
You can submit a form for someone else by going to Contacts > Submitted Forms and clicking Submit a Form.
Receive Form Alerts
Your volunteers must enable the option to receive an email alert when a visitor to your web site completes an online form.
The option is available from Services & Settings > My Settings > Email Alerts


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